Tuesday, December 27, 2011

Fire blacks out Airtel network, again

About 36 lakh Bharti Airtel customers across the western border region of a network outage woke up on Tuesday. Telecommunications services were disrupted after the fire company - the second of three years - broke out in the data center around the Malad 2.30am.No one was injured mishap.

In addition to voice, data resources, such as GPRS, 3G and CDMA hit. Voice cLinkalling service was part of the evening began. BlackBerry customers in Mumbai too were affected. Fire officials said a short circuit can cause fires.

A fire broke out on the fourth floor of a seven-story building. 2000 m², the blaze broke out in a server room, damaging the electrical system. "The wiring on the wall and ceiling, all the electrical appliances and wires were broken," said a senior fire officer.

Although the fire was small, the fire took about six hours to delete it. "Built-in gas separation system is not working so we could not find the source of fire. Devices on automatically when the fire and emits smoke," the official added.

Fire-rescue was completed in 7:08.

"Workers were running a business processing outsourcing unit, and about a thousand people were in the building when the fire broke out. We saved all of them," said HN Muzawar, chief fire officer.

However, Airtel customers had worked till late night network woes. Angry customers have flooded the official website of Airtel Tweeter his critical comments.

Airtel customer Anish Garg was out of town and his job was stuck due to the connectivity problem. "I was expecting an important call work. I had not missed any opportunity to get a new telecom connections," said Garg.

Airtel's spokesman could not say when services will continue.

"Mobile voice, BlackBerry, and SMS services have largely been restored and is now stabilizing. We are working towards the restoration of 2G and 3G data later today. But the company for services such as IPLC, leased lines, MPLS and Internet services, the restoration work is in progress and the services are likely to be restored in the next 24 hours, "said Airtel.

This is the second time in three years that Airtel was hit by fire services. In July 2008 a fire broke out at Airtel office at Peninsula Tower. He was taken to improve the company's network to snag a month.

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